BENEFITS

Maximise secretarial efficiency

Our Workflow Software allows maximal usage of secretary workload. Work can be distributed between secretaries thereby evenly distributing workloads. Departmental managers can allocate work and also monitor performance. This allows Trusts to save on temporary staff due to absence and re-distribute workloads.

Allow secretaries to work in teams rather than individually

Most medical secretaries currently work on an individual basis. The current working environment in the NHS requires more secretaries to work in teams to manage the ever-increasing workload. This is possible with our workflow management software.

Reduce staffing costs

Improving efficiency allows a reduction in staffing costs by eliminating wastage. NHS Trusts will be faced with the real situation of having to reduce staffing costs over the next few years. Using a combination of internal workflow management and external transcription will allow this.

Improve turnaround time of GP letters

Many NHS organisations are facing large backlogs of clinic letters needing to be turned around to General Practitioners (GPs). Maximising efficiency using Omnimedical reduces GP letter turnaround.
NHS Trusts will be forced to deliver a 48 hour turnaround by the end of 2009, with a 24 hour turnaround by the end of the next financial year. Most Trusts will struggle to achieve this with their existing workforces.

Reduce Hidden Costs

NHS Trusts currently using Omnimedical have found a reduction in their telephone costs and mail costs. This is due to increased secretarial availability to answer in-bound telephone calls as they are not occupied typing letters. Our unique GP e mailing facility has allowed Trusts to send GP letters electronically, therefore reducing postal costs.